Thread: TrentaHost INC. | Longest Serving DDoS Protected VPS on RuneServer | $0.99/Mo

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  1. #3031  
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    Get RECURRING $50 OFF all Dedicated Servers - ON ANY TERM - LIFETIME DISCOUNT! Use Promo Code "DEDI50" During Checkout!

    Get a DEDICATED SERVER TODAY for $50/MO - 32GB - 20GBPS DDOS Protection!


    Host your RUNESCAPE PRIVATE SERVER on the cheapest and flagship provider on Rune-Server! Now equipped with DDOS Protection!.


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  2. #3032  
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    Host your RUNESCAPE PRIVATE SERVER on the cheapest and flagship provider on Rune-Server! Now equipped with DDOS Protection!.


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  3. #3033  
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    Host your RUNESCAPE PRIVATE SERVER on the cheapest and flagship provider on Rune-Server! Now equipped with DDOS Protection!.


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  4. #3034  
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    Quote Originally Posted by cPanel View Post
    Your support is fucking shit, I'm really wanting to cancel my year with you guys now, you stated you would sort the issue out overnight and I left it with you for the night and I come back to the issue still there and my website running slow as hell...

    I would like to request a refund of my annual web hosting, I would like to keep my domain and SSL certificate and other domain related services, not my web hosting. How can I do that
    It has been five days, was your problem fixed?
    I too would feel frustrated if they claimed it would of been solved the next day and they didn't follow through, but I also would have given them a little more time before ranting like such publicly.

    overall sounds like something you'd want to discuss with them privately through email though.
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  5. #3035  
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    Quote Originally Posted by noiss View Post
    It has been five days, was your problem fixed?
    I too would feel frustrated if they claimed it would of been solved the next day and they didn't follow through, but I also would have given them a little more time before ranting like such publicly.

    overall sounds like something you'd want to discuss with them privately through email though.
    Our decision has been made as per our Refund Policy, the customer did like what had to be said and is taking things publicly.

    Once again we remind all of our customers to use proper support channels.


    Host your RUNESCAPE PRIVATE SERVER on the cheapest and flagship provider on Rune-Server! Now equipped with DDOS Protection!.


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  6. #3036  
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    Quote Originally Posted by noiss View Post
    It has been five days, was your problem fixed?
    I too would feel frustrated if they claimed it would of been solved the next day and they didn't follow through, but I also would have given them a little more time before ranting like such publicly.

    overall sounds like something you'd want to discuss with them privately through email though.
    It was never fixed, and I now don't need it to be fixed due to them letting me down I went on and purchased a VPS at OVH, I wanted a refund for my web hosting seeing as I paid for a year, and they stated my free domain was part of that and they can't provide a refund, I asked for a partial refund for the web hosting and they can take the amount for the domain and they refused, I'll be taking action myself if this continues.

    Quote Originally Posted by Freezia View Post
    Our decision has been made as per our Refund Policy, the customer did like what had to be said and is taking things publicly.

    Once again we remind all of our customers to use proper support channels.
    "Proper" support channels are useless, I can publicly speak about my experience with your web host if I wish. Don't expect people just to post positive things regarding your web host, lmao.
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  7. #3037  
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    Quote Originally Posted by cPanel View Post
    It was never fixed, and I now don't need it to be fixed due to them letting me down I went on and purchased a VPS at OVH, I wanted a refund for my web hosting seeing as I paid for a year, and they stated my free domain was part of that and they can't provide a refund, I asked for a partial refund for the web hosting and they can take the amount for the domain and they refused, I'll be taking action myself if this continues.



    "Proper" support channels are useless, I can publicly speak about my experience with your web host if I wish. Don't expect people just to post positive things regarding your web host, lmao.
    Sorry but there is no refund on your purchase.


    Get RECURRING $50 OFF all Dedicated Servers - ON ANY TERM - LIFETIME DISCOUNT! Use Promo Code "DEDI50" During Checkout!

    Get a DEDICATED SERVER TODAY for $50/MO - 32GB - 20GBPS DDOS Protection!


    Host your RUNESCAPE PRIVATE SERVER on the cheapest and flagship provider on Rune-Server! Now equipped with DDOS Protection!.


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  8. #3038  
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    Well cant really rant, will be deleted anyway...

    So here we go again...

    If you have really low budget and you are in hurry, go for it.
    If you looking to host server with success, never ever ever ever in your life, choose trentahost.
    Ive been using different vps-s for almost 10 years... and my god theres been many different ones...
    And out of those 100... Trentahost is by far worst vps you can possibly rent.

    Simple... That anti DDos they claim to have... nope. Flooded vps with 5gb free browser based ddoser.
    VPS laggs like shiet. For real, not even funny. Doesnt matter if you have 1 player online or 100 online, doesnt matter what source you use or absolutely no source...
    There is ALWAYS 0.5 - 1 second delay, regardless of what region you rent that vps from.
    Now, Trentahost Glory and pride... support. Im not entirely sure do they speak english or chineese, but they dont know nothing about whats going on.
    Whatever you ask them, you always get response - "I will contact (Insert some random chineese guy with American female name here) and inform him/her about this issue, please open ticket". Ofc you never get response. Or if you do get response, you get response here, by Freezia, just to show to rune-server how good this host is.

    And whenever your vps crashes, stops working for days or just wont let you login (even if trentahost if offline along with 100s of other vps-s they rent out), you are ALWAYS to blame for this.
    Service is good, you are bad at using it.

    Point: Dont use it if you wanna keep your hair and money.
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  10. #3039  
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    Quote Originally Posted by Ivo View Post
    Well cant really rant, will be deleted anyway...

    So here we go again...

    If you have really low budget and you are in hurry, go for it.
    If you looking to host server with success, never ever ever ever in your life, choose trentahost.
    Ive been using different vps-s for almost 10 years... and my god theres been many different ones...
    And out of those 100... Trentahost is by far worst vps you can possibly rent.

    Simple... That anti DDos they claim to have... nope. Flooded vps with 5gb free browser based ddoser.
    VPS laggs like shiet. For real, not even funny. Doesnt matter if you have 1 player online or 100 online, doesnt matter what source you use or absolutely no source...
    There is ALWAYS 0.5 - 1 second delay, regardless of what region you rent that vps from.
    Now, Trentahost Glory and pride... support. Im not entirely sure do they speak english or chineese, but they dont know nothing about whats going on.
    Whatever you ask them, you always get response - "I will contact (Insert some random chineese guy with American female name here) and inform him/her about this issue, please open ticket". Ofc you never get response. Or if you do get response, you get response here, by Freezia, just to show to rune-server how good this host is.

    And whenever your vps crashes, stops working for days or just wont let you login (even if trentahost if offline along with 100s of other vps-s they rent out), you are ALWAYS to blame for this.
    Service is good, you are bad at using it.

    Point: Dont use it if you wanna keep your hair and money.
    Once again 0% proof to back up any claims

    Also, regardless of employee background our services and 5 years of operation speaks for itself

    To all those that continue to support us thanks


    Get RECURRING $50 OFF all Dedicated Servers - ON ANY TERM - LIFETIME DISCOUNT! Use Promo Code "DEDI50" During Checkout!

    Get a DEDICATED SERVER TODAY for $50/MO - 32GB - 20GBPS DDOS Protection!


    Host your RUNESCAPE PRIVATE SERVER on the cheapest and flagship provider on Rune-Server! Now equipped with DDOS Protection!.


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  11. #3040  
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    Get RECURRING $50 OFF all Dedicated Servers - ON ANY TERM - LIFETIME DISCOUNT! Use Promo Code "DEDI50" During Checkout!

    Get a DEDICATED SERVER TODAY for $50/MO - 32GB - 20GBPS DDOS Protection!


    Host your RUNESCAPE PRIVATE SERVER on the cheapest and flagship provider on Rune-Server! Now equipped with DDOS Protection!.


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